On Board Facilities and Services at MSC Cruises
Start relaxing from the moment you board. You'll be amazed by the comfort of our state-of-the-art vessels, the warm welcome and the exceptional service. You'll love the wonderful cuisine, the unrivalled spa, sports and leisure facilities and the spectacular entertainment.
Our signature Italian style bears the hallmarks of elegance, comfort and luxury.
We elevate classic Italian interior design to an art form, to ensure that each one of our cruise ships is just as memorable as the places they visit.
De Jorio Design International
Italian architects and interior designers De Jorio Design International specialize in cruise ship interiors and demonstrate extraordinary creative style.
Characterized by elegance and a desire for perfection, we have collaborated with these renowned Italian designers for seven of our 11 cruise liners.
12 Beautiful Cruise Ships
The last ‘jewel of the sea’ to join the MSC Cruises fleet was MSC Magnifica, christened in March 2010. The new sensationally modern and architect-designed ship brought MSC Cruises’ fleet to 11 liners.
In 2012 the MSC fleet was joined by a new Fantasia class ship: MSC Divina.
Travel, magic, escape, relaxation…the pleasure of cruising with the most modern and luxurious fleet in the world.
We pride ourselves on Italian style, exceptional comfort, warm hospitality and strong environmental credentials. The journey is the destination.
The Warmth of a Smile
As soon as you step on the ship, our officers and reception staff are delighted to welcome you aboard.
Whether you’re a first time cruiser or a seasoned sea traveller, you can call upon our team any time.
All MSC Cruises crews receive continual training; this acts both as a guarantee of continued professionalism and customer satisfaction.
Our courteous, hospitable staff are on hand to assist you with every need and ensure your comfort at all times.
Cabins and Suites
Spa and Fitness
At MSC Cruises we offer a wide range of cabins and suites to meet all your needs.
From peaceful and comfortable inside cabins to spacious suites with private balcony.
All offer stylish features and modern conveniences to make you feel at home while on holiday.
Elegant Appointed Suites
All suites offer additional space to relax and be yourself including a sitting area, a private balcony, together with Interactive TV, and mini bar.
Each suite is warm and inviting, expertly designed and exquisitely appointed.
The saying goes that ‘a good day follows a good night’ which is why we offer all guests a pillow menu and a choice of soft, firm, down or synthetic pillow fillings.
We know that it is these little luxuries that make all the difference.
Cabins on board feature interactive television (ITV) a digital television solution to receive all your favourite home channels.
You can control and record your favourite shows, check your onboard spending,
listen to the radio and consult shore excursions.
Use your cruise to enhance your wellbeing, balance and beauty and visit the luxury MSC Aurea Spa.
Choose a variety of treatments from Balinese massage, sauna and whirlpool to help you relax and rejuvenate in beautiful, tranquil surroundings.
The Latest Pampering Treatments
Inspired by ‘the timeless secrets of the elements’, our luxury onboard spa offers the latest pampering treatments from therapeutic, aromatherapy, Thai, sports or hot stone massages to detox programmes, sauna, and spa doctor.
Stay In Shape
The luxury of time means a cruise is ideal for maintaining fitness or getting back in shape.
Choose from a range of activities including jogging tracks to tennis, basketball, volleyball, gym and squash, not to mention the many pools onboard each liner.
Enjoy Your Day
A drink on the sundeck, a dip in the warm pool, a view of the ocean… what a way to cruise!
All MSC cruise ships boast fabulous swimming pool facilities, from kids-only fun areas to pools for the whole family.
Children and Teens
Fun and Entertainment
Complimentary Kids Clubs!
Four seperate Kids Club programs are available from 09h00 to 23h00 for
young guests, each tailored to a specific age group:
Cool Kids Zones!
Your children are sure to be delighted by our colourful and spacious play areas with lots of room to run, jump and have fun. All entertainment activities, both for younger guests and adults are conducted in all languages to cater to the needs of every guest.
Fun Kids Activities!
On board our ships you'll find a wide selection of family, kid and teen activities like basketball and soccer tournaments, table soccer, carnival parades, vollyball, crazy ping pong, karaoke, treasure hunts, dance competitions, miniture golf, tennis and more!
Budding artists can channel their creativity with fun crafts. Future journalists and cartoonists will be proud to see their work published in the new kids newspaper.
Digital Fun For Kids!
In addition to sporting, arts and crafts and theater activities, MSC offers Microsoft Xbox Kinetic®, Nintendo Wii® and a wide variety of games from which to choose.
The teen corner now includes a docking station for iPods®, iPhones®, iPads® and USB readers, and a social corner connected to Net TV and with Bluetooth® keyboards.
Flavourful Foods Just For Kids!
The fun continues even with our children’s menus. Kids love our authentic Italian favorites like pasta and pizza, but we offer All-American favorites, too, such as hamburgers, hot dogs and delicious pastries and desserts.
My Teen Card makes it convenient for kids 12-17 to make pre-paid purchases while onboard.
Kids Sail Free on MSC Cruises....Always!
* Children 17 and under sail free when sailing as 3rd / 4th guests in the same stateroom as two full-fare paying guests based on Early Booking Rates and are still liable for mandatory service charges. Amenities vary by ship. Not all amenities available on every ship.
Baby Club, Deck 11 (Under 3 Years)
MSC Babycare allows parents to leave their 1 to 3-year-olds in our care
MSC Babytime open house for babies with their parents
Safety: security bracelets are issued on boarding; beepers or DECT phones can be hired to keep in touch at all times
Free Chicco facilities on board: strollers, backpacks, bouncy chairs and bottle warmers
Edutainment activities powered by Chicco: Let’s Speak English, Rhythm & Music, Mini Olympic Games, BabyChef
Mini Club (3-6 Years), Deck 11
Family welcome talk
Mini Club & Juniors Club (paid service)
Theme days and nights
MSC cartoons night, Doremi pyjama party, Doremi family night, Kids scary
Teens Club, Deck 6
Evening: Young & Teens dinner with entertainment staff
Night: Radio Sinfonia Generation 2015 (video and music requests every night), Generation Sinfonia Live (Popstar 2015, iPop competition, Teen Movie Trivia, Boys Generation, Girls Generation, Kool Karaoke, Just Dance live)
Virtual Arcade created in collaboration with Namco
** Please note that the activities vary by the number and ages of the
The bowling alley or the multi-screen sports bar?
Interactive play on cutting-edge Wii consoles or a night at the 4D cinema, family fun in the Aqua Park and evening entertainment, from theatre and cabaret to circus, music and dance each night.
*Please note that not all entertainment facilities are availble on all ships in our fleet. Please see specific details for each ship by visiting the "Our Ships" section of our website.
Where originality meets talent; a dazzling circus extravaganza and a never-before-seen dancing on ice show. A breathtaking illusionist and a night of operatic arias.
Ease into our 1600-seater theatre for the old-time charm of a Broadway show.
*Please note that theatre seating capacities differ from ship to ship. To view specific details for each ship please visit the "Our Ships" section of the website.
Have Fun All Night
Enjoy a game of Roulette at the casino or try your hand at the popular ‘Trente et Quarante’.
Have fun with Poker, Black Jack and on slot machines, all in chic surroundings, or choose to dance ‘til dawn in our fashionable nightclubs.
Onboard art auctions are a fun form of entertainment; from fine prints to lithographs, water colours and oils, our professional auctioneers welcome you with a glass of champagne for a fun afternoon of bidding and bargain hunting.
*Please note that Art Auctions are not available on all ships. Please enquire at the time of reservation to enquire about Art Auctions on your cruise.
State-of-the-Art Consoles and Games
A truly modern company, MSC Cruises moves with the times. This ethos is reflected in our cutting-edge onboard entertainment.
A fun, young spirit permeates our onboard games and arcades such as the Formula 1 simulator, 4D cinemas and state-of-the-art sports consoles.
*Please note that not all entertainment facilities are availble on all ships in our fleet. Please see specific details for each ship by visiting the "Our Ships" section of our website.
On Board Shopping
An MSC cruise is a chance to indulge in fine food, delicious dinners and tasty, all-inclusive menus in our elegant restaurants serving Italian and international cuisine.
Chefs on our cruise ships also accommodate special dietary requirements.
Try Something Different
A cruise holiday on an MSC cruise ship is all about choice, which is why our speciality restaurants and professional chefs offer everything from international menus and Italian cuisine to gourmet and à la carte dining.
Take Your Time
Soak up some sultry jazz, unwind with a cocktail at sundown, socialize with newly-made friends… made for fun glamorous times after dark or relaxing with an Italian coffee in authentic surroundings, our bars and lounges are tailor-made for your enjoyment.
Flavour and Savour
Sail through sublime flavours and savour recipes created by internationally renowned chefs, accompanied by the best wine labels.
Those who enjoy the pleasure of good eating just need to choose: everything on board MSC Cruises' ships is created to delight the palate and please the spirit.
When Gastronomy Is An Art
MSC Cruises boasts a top gastronomic selection thanks to the variety of dishes and the high quality of the foods, from choice Italian meats, scrupulously controlled, to fresh fruit.
Every product is fresh and carefully handled, such as bread baked on board with the passion and knowledge of the most distinctive boulangerie.
Dishes range from traditional and tasty Mediterranean fare, to the
most refined international recipes, from Neapolitan pizza to Mexican
fajitas, from the renowned French fois gras to typical Tuscan bruschetta.
Duty Free is the hub of MSC shopping area thanks to competitive prices and huge selection, especially for tobacco and spirits.
There are dedicated areas for accessories and jewellery.
World Renowned Brands
Our boutiques offer a wide range of clothes and accessories for women, men and children where you can find quality and competitive prices.
Enjoy discounts on brands such as Polo Ralph Lauren, Tommy Hilfiger and many more.
MSC Cruise Memories
If you’re indulging in a spot of shopping on your cruise, why not visit the onboard MSC logo shop, a great place for wonderful souvenirs of your cruise holiday and gift items emblazoned with our stylish nautical emblem.
Your Holiday Memories
Essential for capturing holiday memories, the onboard Photo Gallery and Photo Shop displays pictures taken by staff photographers during the cruise and stocks digital cameras, film and accessories.
We’ll help you capture the moment.
MSC Cruises is committed to providing all of its guests
with an unrivalled cruise vacation. MSC Cruises will make every
We advise guests using a wheelchair to travel with someone who is able to assist them both aboard and ashore.
Some ports-of-call require tenders to go ashore and may preclude guests using wheelchairs from leaving the vessel; this decision must be made by the ship’s Master and is binding. Guests must bring wheelchairs for their own use.
Only a limited amount of wheelchairs are available on board.
Do you have specific diet requirements, for particular conditions and allergies or simply because you are a vegetarian?
MSC Cruises has considered this, and has asked its Chefs to develop a variety of customised diets, designed specifically for you and your personal needs!
MSC Cruises works closely the AIC - Associazione Italiana Celiachia (Italian Celiac Association) to provide gluten-free menus in the restaurants of MSC Fantasia, MSC Musica, MSC Orchestra and MSC Poesia cruising in the Mediterranean and in Northern Europe.
On MSC Splendida, MSC Lirica, MSC Opera, MSC Sinfonia, MSC Armonia, MSC Melody guests can find pre-packaged gluten-free products like snacks, biscuits, croissants, plumcakes and muffins.
On MSC Cruises ships we are determined to make the cruising experience as enjoyable as possible for guests with visual impairments.
Our cabins and suites, restaurants and lounges have been designed to incorporate Braille wherever possible.
Our crew and staff will be pleased to assist in every way.
There are Braille indicators:
In addition to Braille, light and voice indicators are available in elevators.
On MSC Cruises ships we are determined to make the cruising experience as enjoyable as possible for guests with hearing impairments.
Hearing impairment kits are available on demand, each kit is actually
a suitcase filled with devices aimed to help out guests with hearing disability.
Through lights and vibrations, they are notified when the alarm clock
goes off, when the door bells, when the phone rings and even when the
fire and the evacuate the boat alarms go off. Moreover, personal wireless
amplifiers to be used in the theaters and the lounges are also available.
Light indicators are available in elevators.
A cruise holiday is the perfect way to celebrate a special occasion
or share your special interests with others
An unforgettable moment made even more magical in a dream setting for any couple. A romantic vow taken by those in love as they cruise the high seas.
Romantic destinations for a memorable honeymoon
Tasting fine food and drinks, spending sunny days by a swimming pool, kissing on deck under starry skies, dancing till dawn, being entertained at night, exploring ports of call together, learning new sports. There's no better way to start a new life together.
A Special Anniversary
What could be more romantic than the two of you dancing under the stars? On your MSC Cruises luxury ship you can enjoy romantic sunsets over the ocean and intimate dinners in our stylish restaurants. Our staff is available for you all day and night and our ships provide a perfect setting for your special anniversary.
The perfect backdrop for a day to remember
Your Anniversary is an important event that should be celebrated. MSC Cruises provides a unique and romantic setting where you can celebrate your love. Whether you are looking to share a private setting with your significant other or have a party with your family and friends, our staff is committed to making your anniversary a memorable experience.
Our luxury cruises provide plenty of opportunities to enjoy every minute of the day and of the night. From card tournaments, treasure hunts, sport activities to theatre shows, disco nights and casinos games.
For a completely rejuvenating cruise experience, MSC Cruises offers a wide selection of spa packages, featuring innovative beauty treatments, massages and wellness sessions to relax and revitalize mind and body.
Aboard MSC Cruises, your dining experience will be unsurpassed as you enjoy exquisite cuisine prepared by our chefs throughout your holiday. But if you would like to indulge yourself or your partner with a little something extra, we offer a range of special packages which can be arranged when you book your cruise.
So why not savour a series of high quality wines selected for you by
our sommeliers, or add a touch of sensuality to your haven of relaxation
with a romantic breakfast or an enticing snack?
There is nothing more romantic than sailing away together into a golden sunset. Secluded island beaches, dining looking at the ocean and spa packages for two are just some of the romantic pursuits available.
Honeymoon package only applicable for travel within 6 months of the date of marriage. MSC Cruises reserves the right to request documentation for validation purposes.
Fill your photo album with pictures from many different romantic destinations instead of just one. MSC Cruises offers a wide choice of itineraries from romantic Mediterranean cities to unspoiled Caribbean beaches. And with MSC ship doing the "island hopping" for you, you'll find plenty of time to relax or to be as active as you like. Whatever you're looking for, you'll find it onboard your MSC cruise ship.
A wide choice of activities
MSC Cruises offer the best of both daytime fun and nighttime excitement. Fill your days with sightseeing, water sports, cultural activities, or simply lounge by the pool and relax. At night, enjoy casinos, shows, dancing or just a quiet evening gazing at the stars.
Luxurious cabins and suites
MSC cruise ships offer a wide choice of different types of cabin accommodations and suites, and most of them have private balconies. There are no undesirable views or noisy locations. MSC Yacht Club suites offer 24-hour service, concierge services and even a butler.
MSC Cruises’ ships offer the finest personalized service from highly trained personnel. MSC Cruises' staff will do anything to keep you comfortable, making your honeymoon cruise even more memorable.
Symbolic weddings, renewals of vows, engagements
Sail with MSC Cruises: the perfect way to deliver your romantic surprises, celebrate your anniversaries and hold the most memorable receptions for family and friends. Please enquire for a list of our symbolic exchange of vows packages and prices.
Meetings and Incentives
Events and Initiatives that cruise to your goals
That’s something which requires very different yet complementary
expertise in marketing, branding,
• Incentive holidays for sales’ people, distributors and
The extensive modern sports, fitness and Spa treatment facilities on the MSC Cruises fleet play an important role in supporting the success of meetings, incentives, conferences and events.
In addition to the energising and stress-reducing effects of exercise and relaxation, they create outstanding opportunities for team building and networking. We can even brand activities with your corporate colours and logo to make a real difference on the day and for years to come.
Every meal’s a special occasion and a new opportunity
Freshly-cooked specialities from Italy and around the world, served in elegant surroundings with views out to sea, create a unique dining experience.
Friendly and helpful service completes the picture. What’s more, we offer complete flexibility to tailor our services to your needs, whether you require menus themed to your event, special business lunches, gala dinners or customised evening buffets in addition to the gastronomy always provided on board.
• CUISINE: vast choice of Italian specialities and authentic cuisine from around the world, including Chinese, French, Indian, Lebanese, Moroccan, Japanese, Thai and Tex-Mex
• GOURMET RESTAURANTS: speciality restaurants (on certain ships)
• MENUS: special menus available upon request (vegetarian, gluten-free, etc.)
• WINE WAITERS: available in certain restaurants for special events
• GALA DINNERS: special menus for unforgettable events which can be branded for you
• GASTRONOMIC EVENTS: midnight buffet and daytime snacks
• PIZZA: made by real pizza-chefs in the Neapolitan tradition
• COFFEE: real Italian espressos and cappuccinos
• ICE-CREAMS: home-made ice-creams
Success builds success
A fine meal followed by an evening’s socialising and entertainment is the perfect way to celebrate the success of a stimulating conference, alltime sales record, new contact or a job well done that’s been recognised and rewarded.
And of course the social interactions on these occasions are perfect for cementing relationships and building team spirit. Varied high-quality entertainment adds a high point that brings your teams together - for lasting memories which are a proud reminder of shared achievements and shared values.
WIDE CHOICE OF ACTIVITIES ON BOARD: Bridge tournaments, volley ball, table tennis and shuffle board matches, pool games, treasure hunts, quiz games, fancy dress parties and beauty contests are organised regularly and available free of charge to all guests on request
World-class entertainment available regularly in the evenings:
Ice-breaking leisure facilities on MSC Magnifica and our MSC Fantasia class ships:
A private haven to soothe body and soul
The success of any event is also determined in private peace and quiet. MSC Cruises gives your guests supremely comfortable suites and cabins with balconies or panoramic sea views, lavish facilities and attentive yet discreet service.
So you can be sure they feel pampered in their own private haven, to emerge rested and calmly prepared. For the ultimate experience, choose the unique MSC Yacht Club on MSC Preziosa, MSC Divina, MSC Fantasia and MSC Splendida.
It’s a world apart, with its own Concierge Reception, private butler service, pool, lounge and exclusive facilities, while at the same time offering privileged access to the world of choice on our flagships. You can even charter the entire MSC Yacht Club to create an event or incentive in a class of its own.
EXCELLENCE: MSC Cruises is a family-owned company that’s proud to be Italian and represent the very best of the country’s tradition for style, cuisine and hospitality
ELEGANCE: relax in creatively-designed yet comfortably elegant surroundings
COMFORT: spacious, sumptuously appointed cabins and suites
EXCLUSIVITY: MSC Yacht Club combines an elite private club ambience with full access to the incredible variety of sports, leisure, cuisine and entertainment on MSC Cruises’ flagships
A prestigious showcase for your company
Our ships provide an extraordinary showcase for your corporate initiatives. Widely acclaimed for their spectacular interiors and green technology, they’re luxury resorts with a view of the world that’s different every day, reminding your guests that success is a journey of discovery.
World-class conference facilities include a theatre for large corporate events, meeting rooms and complete technical infrastructures so you and your guests can work just as you need.
Varied modern sports and leisure facilities provide valuable team-building opportunities, while sumptuous Spa centres, gourmet cuisine, varied entertainment and attentive staff pamper your guests in elegant surroundings. The result is a clear and concrete statement about their value and your professionalism and commitment.
Choosing MSC Cruises supports many facets of your reputation, including ecological responsibility
• “6 Golden Pearls” for environmental responsibility include:
Cleanship 2 Air
• Green Planet award (eco-friendly facilities)
• Venice Blue Flag (reducing emissions)
• CIAL award (aluminium recycling)
• ISO 9001:2008 (quality management)
• Market leading cruise company in the Mediterranean, South Africa and Brazil fleets with €5.5bn invested in 10 years
• A family-owned company with 45 offices and 12,000 people around the world, which carried 1,350,000 guests in 2011 - a number that just keeps growing
• State of the art conference, meeting and presentation facilities
• A wide selection of international destinations: The Mediterrenean, Northern Europe, Grand Voyages, Caribbean and French Antilles, South America, South and West Africa, the United Arab Emirates.
The MSC Cruises fleet has grown 800% in capacity over the last ten years, offering a choice that extends from traditional elegance through to modern floating cities of the sea.
All of our ships naturally offer complete business facilities and stylish Italian decor and furniture. But best of all they come with our flexible, supportive service, so you can choose the ship, location, services, facilities and season that best suit your message and goals.
• About 160 itineraries per year
Superb conference facilities with a sea view
MSC Cruises’ conference facilities make a special impression thanks to the creative interiors for which our fleet is renowned. And of course they’re fully equipped with advanced meeting, presentation and IT equipment. Specialist personnel and state-of-the-art communications technologies allow you to keep in touch with your business at all times. And our turnkey customised solutions and expert support make it easy for you to get just what you need.
• Conference rooms
Relax: your guests are in good hands
MSC Cruises offers a specialist department that can comprehensively tailor our facilities and services to your needs, advising on and taking care of every detail of your initiatives.
In many cases we provide complete turnkey solutions that reliably cover every aspect from location to logistics, meet and greet, airport-to-port transfers, custom event logos, banners, collectables and welcome material, entertainment, teambuilding exercises, on-shore excursions, menus and much more. So that you can relax about every aspect - including your budget - while we attend to the details.
• TRANSFERS: MSC Cruises can organise transfers from your corporate location to our port of departure and vice versa
• WELCOME: MSC Cruises is happy to organise a full range of ancillary services, including Meet & Greet and special welcome cocktails
• YOU WANT SOMETHING SPECIAL? We’ll work with you to make it happen!
• SPECIALISTS: hostesses, IT personnel, simultaneous interpreters, audio/video technicians and a host of other specialists can be provided
• ENTERTAINMENT: MSC Cruises can organise customised events and shows on board, including sports competitions, themed shows, team competitions and award ceremonies. Advance notice is required
Service that makes you smile
At MSC Cruises we pride ourselves on our staff’s professional and attentive, friendly yet discrete personal service. They understand that every detail is important and are dedicated to ensuring that every moment of your guests’ time on board adds up to an inspiring and unforgettable experience. Which is exactly what you want to communicate your values. And your guests’ value to you. Because an experience is worth a thousand words.
• YOU’RE WELCOME: our on-board staff take pride in accompanying your guests personally to their cabins and providing prompt, helpful service whenever required
• PERSONAL PRIDE: every member of staff proudly wears an ID badge with their name on it
• SAFETY AND QUALITY: all our ships regularly undergo rigorous quality and safety tests and inspections, in compliance with the most stringent international and Italian standards
• FULLY-TRAINED STAFF: all our personnel are highly skilled, speak several languages and benefit from regular refresher training
• CABINS: round-the-clock room service.
• LUXURY LINEN: 100% cotton
• ROOM SERVICE: prompt 24 hour service
• DAILY PROGRAMME: distributed to all cabins every day, providing detailed information on the activities and events organised for you by our staff
We move to meet your needs
Our support for meetings, incentives, conferences and events has been designed to provide the greatest possible flexibility. So we can provide exactly what you require, whether that’s a cluster of facilities on a scheduled cruise or an entirely bespoke solution, including chartering the exclusive MSC Yacht Club or even an entire ship, depending of course on availability and location.
Our specialist teams can work with you to develop customised itineraries, cruise durations and prices. In short, we have one overriding priority: to do everything we can to ensure your initiatives achieve their full potential as effectively and cost-effectively as possible.
• ADAPTABLE: meetings, incentives, conferences and events for from 30 to 3,000 people
• CUSTOMISED: invitations, banners, menus, itineraries, entertainment, areas, ships.
• No initiative is too large for us to cope or too small for us to care
• EXCURSIONS: MSC Cruises offers a wide range of expertly-designed excursions and can develop custom excursions to suit your needs
• EXCLUSIVE AREAS: to enhance your events, we can reserve exclusive areas in our restaurants, rooms and theatre
Make our ships yours
Our specialists can work with you to reach your stakeholder’s hearts and minds.
Customisation can play an important role in this and is offered for every space and moment, ranging from shipside banners that forefront your brand to motivational and other special messages in conference halls and public areas, welcome aboard greetings and gifts in cabins, customised daily activity programmes, menus and award ceremonies, and themed events and team competitions.
Whatever your objectives, we’ll help you exceed expectations to leave a lasting impression.
• CUSTOMISATION OF THE SHIP: your logo and message on prominent banners, flags, pennant strings, signage, meeting points and reserved areas
• CUSTOMISATION OF ON-BOARD MATERIAL: menus, daily programmes, port information, tour magazine and dining placeholders
• CUSTOMISED GIFTS: document folders, backpacks, T-shirts, caps and tags
• CUSTOMISED COMMUNICATIONS: invitations, welcome on board messages, thank you letters
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